Frequently asked questions

To keep payments simple, your weekly subscription is charged automatically to the payment method on your agreement. This allows for hassle-free recurring payments without manual invoices. Your concierge team will confirm payment details when you book in.

Premier Drive subscriptions involve upfront costs as set out in your agreement, which may include a deposit. Our concierge team will confirm deposit and any other upfront amounts for your preferred model when you enquire.

To qualify for Premier Drive, you generally need to be over 21, hold a valid and unrestricted Australian driving licence, demonstrate your ability to cover subscription costs, and meet our driver declaration requirements. Our concierge team will confirm eligibility when you enquire.

We focus on assessing your ability to meet the subscription payments rather than relying solely on a traditional credit check. As part of the application process, we may ask you to provide documents that help us understand your financial position. All information is handled securely and used only to assess eligibility.

Premier Drive offers a flexible alternative to traditional car finance. Even if you have been declined for a loan, you may still be able to subscribe. Our concierge team will review your circumstances and confirm whether Premier Drive is suitable for you.

If you are involved in an incident, contact our Premier Drive concierge team as soon as possible on +61 3 9487 5502. Report the incident, complete any required forms, and follow the instructions provided. We will manage the insurance claim process on your behalf. An insurance excess may apply and will be handled according to your subscription agreement and the outcome of the claim. Please prioritise safety and follow all legal requirements at the scene.

Right2Drive is an Australian, family-owned automotive specialty business that has helped over 300,000 drivers across Australia and New Zealand stay on the road after an accident since 2012. Premier Drive is the first of Right2Drive's vehicle subscriptions.

Premier Drive is a luxury car subscription from Right2Drive, focused on Mercedes-Benz. We order your car in your preferred model, colour and options from available specifications, then include insurance, servicing, registration, telematics and roadside in one weekly payment.

A luxury car subscription is an all-inclusive way to drive a premium vehicle without buying or financing one outright. You pay a predictable weekly amount that covers the car and the main running costs, with concierge support throughout your term.

Send an enquiry with your preferred model and options. Our concierge team contacts you to confirm the most suitable car and subscription plan. Once you are booked in, we order your Mercedes-Benz from available specifications and arrange concierge handover.

Yes. You can choose your preferred model from our range, along with colour and specification options from those available for each model. Our concierge team will confirm what is available when you enquire.

Your weekly payment covers the Mercedes-Benz subscription along with comprehensive insurance, scheduled servicing and maintenance, registration and CTP, telematics, roadside assistance and concierge handover. A 25,000 km annual allowance applies, with 50c per km thereafter.

Weekly pricing varies by model. View current Mercedes-Benz models and drive-away weekly pricing on our homepage, or enquire and our concierge team will confirm pricing for your preferred model.

Premier Drive subscriptions run on a 12-month term. At the end of your term, you can renew and choose a new Mercedes-Benz from our available range.

Yes. When your 12-month term ends, you can renew and select a new Mercedes-Benz model, colour and specification from available options.

Premier Drive runs on a 12-month subscription term. At the end of your term, you can renew or choose not to continue. Early termination during your term is subject to your subscription agreement. Contact our concierge team to discuss your options.

At the end of your 12-month term, you can renew and choose a different Mercedes-Benz model, colour and specification from available options. This gives you flexibility as your needs change without the hassle of selling or trading in a vehicle.

Your subscription includes a 25,000 km annual allowance. If you exceed this allowance, additional kilometres are charged at 50c per km. Your allowance details are set out in your subscription agreement.

Fuel and charging expenses remain your responsibility during your subscription. You will need to cover the costs of refuelling or charging the vehicle.

Insurance coverage applies to the person listed on your subscription agreement and any additional drivers explicitly named on the contract. Only listed drivers are covered during the subscription period. Driving without appropriate coverage may result in liability and financial risk.

Tolls are the responsibility of the subscriber and should be paid directly to the toll operator. We recommend using a toll tag in your vehicle to keep costs straightforward. Any tolls incurred on your vehicle that are not paid directly may be charged to you in accordance with your subscription agreement.

Once your subscription is confirmed and your Mercedes-Benz is ready, our concierge team arranges handover and delivery to a location that suits you. We walk you through the vehicle features, answer your questions, and provide the documents for your subscription before you take delivery.

We offer a range of Mercedes-Benz models including hatch, sedan and SUV options. View current models and weekly pricing on our homepage, or enquire and our concierge team will confirm availability.

Our pricing grid shows a weekly cost comparison for each model, including insurance, servicing, registration and other running costs alongside the drive-away amount. Figures are for comparison only. Our concierge team can walk you through the numbers for your preferred model.

A subscription may be treated as an operating expense depending on your circumstances. We recommend speaking with your accountant about how this applies to you. Our concierge team can provide a clear breakdown of inclusions for that conversation.